Introducing the Camptech Prestige DL Annex (2022). This item features an extra zip which is great for having a partition wall using the the awning's side panel. This item also features a door and fly screen panel which is excellent for additional protection and keeping insects out.

Due to the recent changes in policy, we have unfortunately been forced to temporarily suspend all deliveries to Ireland & Northern Ireland.

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After placing your order an order confirmation e-mail will be sent to you. This lets you know that Quality Caravan Awnings has received your order and your credit or debit card has been pre-authorised for the purchase amount. Once your order is received we automatically contact our suppliers who will confirm if your item is available for immediate shipment. If, for some reason the item is unavailable (e.g. on backorder) your pre-authorisation payment will be void and we will be in touch via e-mail. If your item(s) are available for immediate shipment (within 5 business days) we will process the charges and submit the order for shipment.

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Assuming your order is in stock, your credit card payment will be processed and the item will be shipped within 5 working days after the date of order. We will send a tracking information email 24 hours after your order leaves the warehouse. If you would prefer not to receive this email please feel free to let us know at info@.

We ask that you inspect the packaging of your item(s) once it arrives, any damage which you notice please inform the courier and make a note of it when signing for delivery. If your item(s) arrive damaged please email photographs of the damage to info@ so that we can help with the insurance claim on your behalf.

We reserve the right to decline items which are deemed to have been damaged due to abuse (e.g as a result of being erected and incurring damage during a storm or damage that we deem to be wear and tear). This type of damage is not covered by our manufacturer's warranty.

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All our products are guaranteed against manufacturing defects for 6 months from date of purchase unless otherwise specified. If a fault does occur during this period, we shall arrange to have the item repaired or replaced after it has been inspected.

All your goods should arrive in perfect condition, however, if you do receive any goods that appear to be faulty or damaged, the company must be advised within 72 hours of receipt. This applies to any items that may appear to be missing, unless stated on the invoice that the item is currently out of stock. If any items are not to be used straight away, we advise customers to check that these have been received in perfect condition and working order. The company will do everything possible to ensure your delivery arrives on time and intact, we will not accept responsibility for any additional expenses occurred due to late or incomplete deliveries.

Returns or cancellations may be requested for a period of 30 days from receiving an item. Any return requests after 30 days from the date of delivery will not be accepted. Any orders which are requested within 30 days from the date of delivery and are in an unopened package will be subject to a 25% processing and restocking fee. Once the order has been dispatched, the buyer (you) will take responsibility for covering the return shipping costs. We will advise the cost of returns as they vary between items.

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Please note, we are unable to process returns for any items which have been opened or used. For an item to be eligible for return it must be in a resalable condition and packaged exactly as it was when received. It is only possible to process refunds to the same credit card that was used to place the order. We ask that customers please contact info@ with details of their request so that a return authorisation number and return address can be issued.

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The simplest way is to purchase online at . Choose which awning you like, input the size that will fit your caravan and add any extras which you may like to purchase (for example an annexe, carpet or storm straps). Next, go to your basket and checkout where you will be prompted to enter delivery information and payment details to make the payment. We will then e-mail you with a confirmation and estimated delivery date along with your tracking number.

If you would prefer to speak to one of our customer services representatives, please call 0800069633 and they will be happy to guide you through the purchase process over the phone.

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Our telephone customer service representatives work from 8AM-5PM, Monday to Saturday. If you are calling outside of these hours or on a weekend, please leave a voicemail with your name and contact number and we will call you back.

Please send us an email at info@ so that we can let you know when your chosen product will next be in stock and if appropriate, give you alternative options within your price range.

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It usually takes 24-48 hours to receive confirmation that your order has been dispatched and you will receive a notification email with the tracking details. Depending on your location, delivery time is approximately 4-8 business days. Feel free to send us an e-mail at info@ if you haven't received your tracking number within 48 hours and would like to enquire about your delivery date.

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If you think that there is something missing from your delivery, please contact us and we will ensure any missing parts are sent to you immediately.

If you open your awning and think it’s faulty, please take photos and write a description of what the issue is, then e-mail these to info@ along with your phone number and we will be in touch. Return addresses and policies will vary by supplier.

If your product is not faulty but you have changed your mind, cancelling your order within 48 hours of ordering will incur no cost. Any orders which are cancelled 48 hours or longer after the date of order will be subject to a £20 processing fee regardless of whether the item has been dispatched. Once the order has been dispatched, the buyer (you) will take responsibility for covering the return shipping costs. Please note, we are unable to process returns for an items which have been opened or used. For an item to be eligible for return it must be in a resalable condition and packaged exactly as it what when received. It is only possible to process refunds to the same credit card that was used to place the order.

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No problem, give us a call on 08000869633 and as long as our suppliers have it in stock, we will be able to take your order over the phone.

At we aim to offer the most competitive prices on the internet. If another online only retailer advertises a lower price than ours within a 30 day time frame of your purchase date we ask that you please inform us so that we can refund you the difference between their price and what you paid. Our aim is that you feel sure that you have been offered the best deal for the item you ordered.

Requesting this part refund is simple, just send us an e-mail with the link to the same product which you purchased on our website, on our competitor’s website. Remember this must be within thirty days from the order date.

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Bought this annex to go with our new awning to give us more space for guests to stay with us .Ideal with fly screen panel to keep nasties out. Makes an ideal bedroom or extra storage without impeding in your awning space.

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